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- #Canon mp490 printer wireless how to
- #Canon mp490 printer wireless update
- #Canon mp490 printer wireless series
#Canon mp490 printer wireless update
Unfortunately, there are also (vague) indications that interrupting the Internet connection does not help with all those affected – I cannot currently judge whether this is something for the worse, or whether it is due to inadequate communication from those affected, which paints a false picture.Īddendum 2: Canon provides a firmware update to fix that issue, see Canon PIXMA/MAXIFY printers (MX492 etc.): Manual firmware update fixes restart loop.Canon is one of the most popular printer manufacturing company which provides top quality of printers to the customers. The cause is unknown – no idea if it's a firmware update that's now causing the problem. However, the list does not have to be complete. Also the Canon models Pixma 6550, MX490, MB2010, Maxify MB 5350 and MG7520 seem to show the effects. In addition, it appears that not only the Pixma Canon MX 492 All-In-One printer is affected. Anyone with the same experience?Īddendum: In the meantime, a number of affected people have reported here and in the English blog. Might help also for other Canon printer models, if affected. Just block Internet access for the deviceĪnd I got a feedback from German user to my blog post, who just blocked outgoing Internet connections for Pixma Canon MX492 within it's router firewall, to avoid this continuous reboot cycle. The affected person disconnected the Wi-Fi connection to the router and then manually entered a DNS server (whose IP address – .X – an IP that is unoccupied in the network, see also here). As I do not use external services (Google Cloud), there is no need for my printer to consult on the Internet. Turn the Access Point back on or reconnect the Internet cable and retest.įor me this solution worked. Wait a few moments to complete the configuration.Īfter returning to the menu, press the 'Home' button on the printer. Then go to Setup menu > Web service setup > DNS server setup > Manual setup.Ĭonfigure an IP from your internal network that is not in use or another IP that is not a DNS server, as the printer will not be able to make queries. I solved my problem by turning off the Access Point (or unplugging the internet cable from the router's WAN port).
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In this thread, someone writes that there must be a DNS problem and links to the workaround described here that might help. In the meantime, there are two workarounds. Problem with Internet connectionĬurrently, it turns out that the problem is related to the Internet access of the Canon MX 492. Also in the Canon forum there is this thread about the issue. In the latter post, someone posted a video of the printer malfunctioning.
#Canon mp490 printer wireless how to
#Canon mp490 printer wireless series
This could be an isolated issue, but the post has already received 65 comments and another user confirmed this issues with Canon PIXMA MX490 series printers (and possibly other models) getting stuck in a boot loop.
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Remedies such as factory resetting the printer or resetting the network (presumably the Wi-Fi connection to the network) did not help, the affected person writes. If the Wi-Fi connection to the network is disconnected, the printer works without problems. Thus, the devices are virtually unusable. The device switches off and on again or remains in a kind of restart loop – as soon as the printer is connected to a network via Wi-Fi. I've already reset my network and did a factory reset on the printer. If I disconnect from the network, it works fine. It keeps turning on and off repeatedly every time I connect it to the wifi. On, a concerned person who opened the this thread writes about the following difficulties with a Canon MX492 printer in connection with a network:Ĭanon MX492 Restarting Repeatedly after connecting to Wifi The request reached me via a closed group on Facebook, where someone pointed out the problem in a short message with reference to a discussion at (thanks to Max S. The devices can be connected to a network via Wi-Fi connection. The Canon MX492 is a wireless all-in-one inkjet photo printer from the Pixma series, which can fax, print and scan.